You will then see the screen below, click on the Scan button (as indicated), accept any prompts that appear and allow it to run, it may take several minutes to complete, when it is done click on the Clean button, accept any prompts that appear and allow the system to reboot. Then click on the link again.Ĭlose your browser and double click on this icon on your desktop: NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens.
Please run the following scans and post the logs requested.Ĭlick on this link to download : ADWCleaner Click on the Download Now button and save it to your desktop. Hi Phil, mpeet611 asked if I could take a look at your problem.
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